The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the eherbay to create and prepare them for shipment), the transit time (how long the package is typically in transit with the shipping carrier), and today’s date.

Processing time + Carrier transit time + 1 day = Estimated Delivery Date

For example: If the processing time for an item you purchased is 3-5 days, and the transit time for the shipping method you chose is usually 2-4 days, your estimated delivery date is 5-9 days from today.

If the eherbay marks the order as shipped earlier than the expected ship date, the estimated delivery date will be recalculated accordingly.

We are eagerly worked to provide faster customer service for all who are dealing with us. So, once the buyer settled the payments, we will sooner start to process the orders. Thus, it is not easy to provide a 100% guarantee for cancellations. That is why we are always requesting you to place a cancellation request within one hour of order placement. But, if you take more time, it will be shipped before your request.

You may cancel the order just by sending an Email or via live chat. However, If we finished the process for shipment we will consider it as a returned item.